Code of conduct for visitors and parents/carers



Respect and concern for others and their rights:

  • At our school, we are very fortunate to have supportive and friendly parents.
  • Our parents recognise that educating children is a process that involves partnership between the home and school and understand the importance of good working relationships to equip children with the necessary skills for adulthood.
  • For these reasons, we welcome and encourage parents/carers to participate fully in school life.


We expect parents and carers to show respect and concern for others by:

  • Supporting the respectful and caring ethos of our school, by setting a good example in their own speech and behaviour towards all members of the school community.
  • Working with the school to build positive relationships with its staff for the benefit of all our pupils. 
  • Approaching school staff to help resolve issues, by seeking to clarify a child’s version of events with the school’s view in order to bring about a peaceful solution to any issue. 
  • Demonstrating in own behaviour, that all members of the school community should be treated with respect and understand that even if there is conflict due to a member of staff’s oversight, parents must remain calm and respectful. 
  • Correcting your own child’s behaviour, especially where it could lead to conflict. 
  • Avoid using staff as threats to admonish children. 
  • Respecting the school environment, including keeping the school tidy by not littering, returning equipment that has been borrowed.
  • Respecting and being considerate of the school’s neighbours when parking in Walker Avenue.


In order to support a peaceful and safe school environment, school cannot tolerate:- 

  • Disruptive behaviour, which interferes or threatens to interfere with the operation of a classroom, the office, the outside learning environment or any other part of school grounds.
  • Using loud and/or offensive language or displaying temper either face-to-face or over the phone.
  • Abusive or threatening emails, phone or social network messages.
  • Threatening harm or the use of physical aggression towards another adult or child. This includes approaching someone else’s child in order to discuss or chastise them and physical punishment against your own child on school premises.
  • Defamatory, offensive or derogatory comments regarding school or any of the pupils/staff, at the school on Facebook or any other social sites.
  • Smoking and consumption of alcohol or other drugs or accessing the school site whilst intoxicated.
  • Dogs being brought onto school premises, apart from assistance dogs.


Concerns and Complaints

  • We kindly request that you approach the school respectfully to resolve any issues of concern and to discuss and clarify specific events in order to bring about a positive solution.
  • Any concerns you may have about the school must be made through the appropriate channels, by speaking to the class teacher in the first instance, so they can be dealt with fairly, appropriately and effectively for all concerned.
  • If you are not satisfied with the outcome, then it needs to be discussed with a member of the Management Team and/or Headteacher.
  • Any complaints need to be dealt with, by following the school’s Complaints Policy.



  • We would expect that parents would make all persons responsible for collecting children aware of this policy. 
  • Parents to inform the school in writing if someone else is to collect their child, as part of safeguarding procedures. A telephone call will not be suffice.


Should any of the above behaviour occur on school premises, the school may feel it necessary to contact the appropriate authorities and if necessary, even ban the offending adult(s) from entering the school grounds.